Frequently asked questions
What is the return policy?
30-Day Return Policy
We offer a 30-day return policy, which means you have 30 days after receiving your item to request a return.
Are any purchases final sale?
Certain items cannot be returned:
- Custom or Personalized Orders (e.g., custom sizing, personalized crystal selections).
- Final Sale / Clearance Items.
- Gift cards.
When will I get my order?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location. Please refer to shipping policies for details.
Where are your products manufactured?
Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.
How much does shipping cost?
Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase. Please refer to shipping policies for more details.